According to a recent NRF consumer survey, gift cards will be one
of the most popular gifts this holiday season. Shoppers need to be
smart when buying gift cards, understanding there are important
differences between gift cards purchased in the store and those that
come from credit card companies and banks. Retailers are also adding a
variety of features to make gift cards more convenient and fun. Below
are some tips and important facts about gift cards that all consumers
should know while shopping for friends and loved ones this holiday
season.
1. While 92 percent of the nation's top retailers have no
expiration dates or dormancy fees associated with gift cards, NRF
still recommends that consumers understand individual retailers'
policies before purchasing gift cards.
2. NRF encourages consumers to shop smart for gift cards. To ensure
that a recipient receives the card's full value, shoppers should only
buy gift cards from reputable retailers (not online auction sites).
Gift cards sold through online auction sites are more likely to be
counterfeit or obtained through fraudulent means. Additionally,
consumers should keep their original receipt with the value of the
card they purchased in case there are any problems with the card when
it is redeemed.
3. Consumers should be aware that there are big differences between
store-issued and bank-issued gift cards. While 92% of the leading
retailers have no fees associated with gift cards, card issuers such
as VISA and MasterCard are more likely to expire and tack on annoying
activation, maintenance, inactivity, and transaction fees. In fact
some bank-issued gift cards even charge a fee for simply checking the
balance.
4. Retailers do not count a gift card as a sale when it is
purchased-instead, they wait until the gift card is redeemed and
merchandise is exchanged. As a result, some of the billions of dollars
spent on gift cards this holiday may not show up in "holiday" sales,
but instead as sales in January or February, when the gift card is
redeemed. Retailers are enticing consumers to redeem their gift cards
sooner by having special sales and bringing in new merchandise in
January to give consumers more of a selection.
5. Spend your gift card before the government takes the money away!
While the rules may not kick in for a couple of years, many states
have laws which allow the state to collect "abandoned property," which
means that if personal property goes unclaimed for a certain period of
time, the state has the right to take it into the state treasury. Like
bank accounts and other personal property, gift cards that go unused
or unredeemed for more than a few years are often treated as
"abandoned" property by states. Where these laws apply, sometimes in
as little as 2-3 years, retailers are required to turn over unused
gift card dollars to state governments under the guise of returning
the "abandoned" money to the gift card purchaser. In fact, states make
millions of dollars a year from these clauses. Consumers are
encouraged to spend their gift cards within the first year of purchase
so that they-not the state where the gift card holder lives-receive
the full value.
6. Due to improved technology, some retailers are able to reissue a
lost gift card if consumers have kept the original purchase receipt.
Some retailers also encourage gift card recipients to register their
card through the store's website, which enables them to check their
balance online and receive a new card if they lose or misplace the
original card.
7. Retailers are adding new features to gift cards, making them
more personalized for the recipient. Many retailers are allowing
consumers to design their own gift cards, adding personal messages and
photos.
8. Another convenience factor is that many stores are able to carry
gift cards at their check-out counters because today's gift cards are
not active until scanned. Also, many retailers like grocery stores and
drug stores carry a variety of different gift cards at their
registers--for movie theaters, coffee shops, and clothing stores
9. Most of today's gift cards differ from traditional gift
certificates because they are "stored value" cards. When a consumer
spends $25 from a $50 gift card, the card automatically updates the
balance. This is more efficient than the retailer reissuing another
gift certificate to the consumer for the balance.
10. Save yourself the guesswork and buy gift cards, especially for
babysitters, newspaper carriers, doormen, teachers and other
recipients of smaller-value gifts. Gift cards are a great way to let
gift recipients choose what they want and it's an easy way to stick to
a budget.